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Terms and Conditions

Last updated: 9/25/2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the SS Surfacing Ltd website and our services. By using our website or engaging our services, you agree to be bound by these Terms.

2. Company Information

SS Surfacing Ltd

Registered in England and Wales

Address: Exeter, Devon

Email: info@sssurfacingltd.co.uk

Phone: 01392 811017

3. Services

SS Surfacing Ltd provides professional surfacing services including:

  • Driveway surfacing and construction
  • Road surfacing and repairs
  • Commercial and industrial surfacing
  • Tarmacadam installation and maintenance
  • Asphalt laying and repairs

4. Quotations and Contracts

4.1 Quotations

All quotations are valid for 30 days from the date issued unless otherwise specified.

4.2 Acceptance

A contract is formed when you accept our quotation in writing or we commence work with your agreement.

4.3 Variations

Any changes to the agreed work must be confirmed in writing and may result in additional charges.

5. Payment Terms

  • Payment terms will be specified in your quotation
  • We may require a deposit before commencing work
  • Final payment is due upon completion unless alternative terms are agreed
  • Late payment may incur additional charges
  • We reserve the right to suspend work for non-payment

6. Our Responsibilities

  • Carry out work with reasonable skill and care
  • Use materials suitable for the intended purpose
  • Complete work within agreed timeframes (subject to weather and unforeseen circumstances)
  • Maintain appropriate insurance coverage
  • Comply with relevant health and safety regulations

7. Your Responsibilities

  • Provide accurate information about the project requirements
  • Ensure safe access to the work area
  • Obtain necessary permissions and permits
  • Make payment according to agreed terms
  • Notify us promptly of any concerns or issues

8. Warranties

8.1 Workmanship Warranty

We provide a 12-month warranty on workmanship from the date of completion.

8.2 Material Warranties

Material warranties are provided by the manufacturer and will be passed on to you where applicable.

8.3 Warranty Exclusions

Warranties do not cover:

  • Normal wear and tear
  • Damage caused by misuse or negligence
  • Ground movement or subsidence
  • Extreme weather conditions
  • Third-party modifications

9. Limitation of Liability

Our liability is limited to the contract value of the work performed. We are not liable for indirect or consequential losses, including but not limited to loss of profits, business interruption, or loss of use.

10. Health and Safety

  • We will conduct risk assessments before commencing work
  • All personnel will use appropriate safety equipment
  • You must ensure the work area is safe for our team
  • Please keep children and pets away from work areas

11. Force Majeure

We are not liable for delays or inability to perform due to circumstances beyond our reasonable control, including but not limited to adverse weather conditions, acts of God, government actions, or material shortages.

12. Cancellation

12.1 Your Right to Cancel

For residential customers, you may have a 14-day cooling-off period for contracts agreed off-premises.

12.2 Cancellation Charges

Cancellation after work has commenced may result in charges for work completed and materials ordered.

13. Dispute Resolution

We aim to resolve any disputes amicably. If this is not possible, disputes will be subject to English law and the jurisdiction of English courts.

14. Website Terms

14.1 Intellectual Property

All content on this website is owned by SS Surfacing Ltd and protected by copyright.

14.2 Acceptable Use

You may not use this website for any unlawful purpose or in any way that could damage or impair the website.

15. Changes to Terms

We may update these Terms from time to time. Updated terms will be posted on this page with a new “Last updated” date.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

SS Surfacing Ltd

Email: info@sssurfacingltd.co.uk

Phone: 01392 811017

Address: Exeter, Devon